Responsible Gaming
Introduction
At fixable.co, we are committed to promoting responsible gaming practices. Gambling should be viewed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to always maintain control over their gaming activities.
Please remember: the house always has an edge. Only gamble with money you can afford to lose, and never chase your losses.
Age Verification
It is illegal for anyone under the age of 18 to gamble in the United Kingdom. fixable.co operates under UK Gambling Commission regulations and strictly enforces age verification at registration and during account access.
You must be 18 years of age or older to use our services. We reserve the right to request proof of identity and age at any time.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone else, it may indicate a problem with gambling:
- Gambling with money intended for essential expenses (rent, utilities, food)
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the amount of time spent gambling
- Feeling anxious, irritable, or depressed when not gambling
- Neglecting family, friends, work, or education due to gambling
- Borrowing money to gamble or pay gambling debts
- Increasing the amount wagered to achieve the same level of excitement
- Unsuccessful attempts to reduce or control gambling
- Using gambling as a way to escape problems or relieve negative emotions
- Loss of control over gambling behaviour
If you are experiencing any of these signs, please seek help immediately.
Self-Help Tools
fixable.co provides a range of tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly) to control spending.
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session or over a defined period.
- Session Time Limits: Set reminders to take breaks and limit the duration of your gaming sessions.
- Reality Checks: Receive periodic notifications during gameplay to remind you of the time spent and money wagered.
- Self-Exclusion: Voluntarily exclude yourself from your account for a period of time (from 6 months to indefinitely) if you feel you are losing control.
To access these tools or make changes to your account settings, please log in or contact our support team.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available. Please contact one of the following organisations:
United Kingdom
- GamCare: Free and confidential counselling and support. www.gamcare.org.uk
- GamStop: The National Self-Exclusion Scheme for online gambling in Great Britain. www.gamstop.co.uk
- Gamblers Anonymous: Peer support meetings and helpline. www.gamblersanonymous.org.uk
- National Problem Gambling Clinic: NHS treatment service in London. Phone: 020 7054 2000
International Support
- Australia - Gambling Help Online: www.gamblinghelponline.org.au
- Canada - Responsible Gambling Council: www.responsiblegambling.org
- United States - National Council on Problem Gambling: www.ncpgambling.org
- Germany - Bundeszentrale für gesundheitliche Aufklärung (BZgA): www.bzga.de
Need Help?
If you are struggling with problem gambling, please reach out for support today. There is no shame in seeking help, and many resources are available to assist you.
Gambling should be fun and entertaining. If it has stopped being enjoyable, or if it is causing financial or personal difficulties, contact one of the support organisations listed above or speak to a trusted friend or family member.
Remember: recovery is possible, and help is just a phone call or click away.